Shipping Policy

This shipping policy defines all delivery rules, shipping fees and delivery arrangements for all orders placed on windspiritstudio.com. All customers who place orders confirm acceptance of the following shipping terms.

Shipping Fee Standard

We adopt a clear tiered shipping charge rule for all valid orders within regular delivery areas.

• Orders with a total amount equal to or above 69 US dollars enjoy free standard shipping service.
• Orders with a total amount less than 69 US dollars will be charged a flat shipping fee of 6 US dollars.

Order Processing Time

All confirmed and paid orders will be sorted, inspected and packaged within normal working hours. We arrange shipment as soon as possible after confirming product inventory status. Delays may occur during holiday periods or unexpected inventory adjustments, and we will notify customers in time once abnormal situations happen.

Delivery Scope

Our standard shipping service covers mainstream conventional delivery areas. Remote areas, overseas territories and special regions may generate extra delivery surcharges or require extended delivery time. Relevant additional costs will be confirmed with customers before order final confirmation.

Delivery Time

Standard shipping delivery time varies according to actual delivery distance and local logistics efficiency. We do not promise absolute fixed arrival time, and only provide general delivery time range for reference. Customers can check real-time delivery progress through the Track Order page after goods are dispatched.

Shipping Related Notes

Customers need to fill in accurate and complete recipient name, detailed address and valid contact number when placing orders. Incorrect address or wrong contact information leading to delivery failure, goods return or repeated delivery shall be borne by the customer.

If the package is damaged, lost or abnormally delayed during logistics transportation, please contact our customer service team in time through official channels to verify and handle relevant follow-up solutions.

Policy Adjustment

windspiritstudio reserves the right to adjust shipping standards, freight rules and delivery service content according to actual operation and logistics market changes. The updated shipping policy will be displayed on this page synchronously, and the latest published content shall prevail.

Contact Support

If you have any questions about shipping standards, order delivery and freight settlement, you can get in touch with our support team for detailed consultation.

Email: Support@windspiritstudio.com
Phone: +1 983 4598 1357
Address: 247 Woodridge Lane, Memphis, TN, 38128

You can also view more service rules through Return & Refund Policy and Terms and Conditions.